HiRezDuke
Re: Anable to connect to server- plzz help
Anable to connect to server- plzz help
Account Issues
Aug 16, 2010 12:06 pm
This sometimes happens the first time you try to login.
Try hitting the Login button again.
HiRezChris
Re: 1.36 AvA Seasons
1.36 AvA Seasons
AvA Feedback & Discussion
Aug 16, 2010 11:44 am
Sansa wrote:
Canucck wrote:
You should just reset all networth... even if there's no good way to remove it, you can't just leave it there. You might as well send them the rewards now if that's the case

Agreed 100%. It's not their fault, but what a lame victory for those that used stuff from previous seasons if it's left as is (i.e. Vanquish).
Nothing would make me happier than to do this...
However, the innocent would also be affected which is a no go in my book.
With this short of seasons, I feel like we can ride this one out as is.
HiRezChris
1.36 AvA Seasons
1.36 AvA Seasons
AvA Feedback & Discussion
Aug 16, 2010 10:42 am
First of all I want to thank everyone that gave valuable input to us on this latest AvA iteration. I feel like we addressed a few of the major issues surrounding the AvA ruleset and we are looking forward to seeing how those tweaks play out in the next few seasons.
I did want to address a few issues that we saw during the weekend.
1) The Stockpile Resource BP. This was an oversight by us. We meant to remove this from the game, but instead we only removed the ability to research this item. This gave certain agencies over the weekend a huge advantage over newly participating agencies. This was not intended, however there is not a good way to fix it for the weekend season zones.
We have removed these blueprints from all agencies going forward so that we can eliminate the impact that those specific blueprints will have on the weekday zones.
2) HQ Moving - We are going to add a buildup timer to moving the HQ intra-zone. It will be 1 hour. New HQ placements are not impacted.
3) Tier 2 and Tier 3 facilities. We are looking at reducing the research required to move up through the tiers. We feel that with the new season length the requirements may be too high atm.
4) End of season rewards. Even though we made forward progress in rewarding individuals for playing AvA matches and have unique items being given to the agencies for placing in the season, there is more we want to do. One thing we are contemplating is giving loot to every agent in the winning agencies at each season end. Just wanted to give a heads up that this is an on going concern to make sure we are properly rewarding the participants. (This may even go deeper than the agencies that get special flair, such as a consolation prize to everyone involved...)
5) After all of the zones close this season we will be resetting all resources prior to the next season (i.e. deleting all ava components, bp, and facilities). All finished goods will be carried over from season to season. Our goal here is to make each season a full "net worth" reset and all agencies on an equal playing field.
The current plan is this will happen on the AvA off day (Friday August 27th).
Thanks again for helping us move forward in a positive way!
-Chris
HiRezDuke
Re: to have proper particle effects?
to have proper particle effects?
Wouldn't It Be Cool
Aug 15, 2010 11:05 pm
UltimateGrr wrote:
HiRezErez, lead Dev and CEO of Hi-Rez Games.
When not posting on the boards or driving his really fast cars to various places (the local 7/11, Cumberland farms, and McDonalds), he can be seen policing the streets of Alpharetta, dressed in rainbow dye colored tights, for signs of the evil robot overlords!
I can now never unthink this.
HiRezErez
Re: to have proper particle effects?
to have proper particle effects?
Wouldn't It Be Cool
Aug 15, 2010 9:54 pm
We had that and it created too much visual spam, some of the FX are going to get tweaked to look better.
HiRezDuke
Re: This game is really really bad if you're good at it..
This game is really really bad if you're good at it..
Players Only Discussion
Aug 15, 2010 8:58 pm
garfu wrote:
TALK ABOUT 4 MAN QUEUES IS NOW FORBIDDEN IN THIS THREAD, TALK ABOUT HOW GOOD YOU ARE AND HOW BAD EVERYONE ELSE IS
^^ This ^^
Or I'll lock it.
HiRezDuke
Re: This game is really really bad if you're good at it..
This game is really really bad if you're good at it..
Players Only Discussion
Aug 15, 2010 7:01 pm
It seemed like it was very much about 4-man queues, and all those threads have come to life today despite the fact that it's been spoken to directly at this point.
I moved it here so you can keep complaining if you want, though.
HiRezDuke
Re: Dune Commander
Dune Commander
Special OPS (PvE)
Aug 15, 2010 6:37 pm
Canucck wrote:
What I'm mostly talking about is when he does the rocket barrage and it lasts for 10-15s. It's too much dps for any amount of robos to heal through. Maybe it's a bug, I dunno.
It's a bug. He gets "stuck" sometimes. They are aware and looking into it.
HiRezDuke
Re: Top 5 AvA Teams
Top 5 AvA Teams
Destiny | Citadel
Aug 15, 2010 5:45 pm
Canucck wrote:
They're actually just using all of the resource stockpile BPs and ore they have left over from last season. Apparently this was intended... lol
...but under review.
HiRezDuke
Re: 4 man que's
4 man que's
Mercenary (PVP)
Aug 15, 2010 12:45 pm
The official answer for now:
HiRezErez wrote:
The 4 person Q will depend on how population holds up (it's been increasing so we may be able to turn on an option for that at some point), we also plan a revamp to make players want to go to arena in about 30 days which will let you play with much larger teams more actively.
HiRezDuke
Re: HiRez just bring back 4 man ques kkthx
HiRez just bring back 4 man ques kkthx
Mercenary (PVP)
Aug 15, 2010 12:44 pm
The official answer for now:
HiRezErez wrote:
The 4 person Q will depend on how population holds up (it's been increasing so we may be able to turn on an option for that at some point), we also plan a revamp to make players want to go to arena in about 30 days which will let you play with much larger teams more actively.
HirezRemy
Re: PvE Waste Management Crash
PvE Waste Management Crash
Map Glitches
Aug 15, 2010 12:29 pm
Hey,
Please Verify your game files for me.
Through Steam:
Go to Steam
Find Global Agenda in My Games
Right click and select Properties
Select the "Local Files" tab
Choose "Verify integrity of game cache..."
Through the Hi-Rez Patcher:
Open the Hi-Rez Updater Service
Click Options
Select the game version(Live or Public Test)
Click Validate Installation
Can you also get a screenshot of the crash report?
HiRezDuke
Re: This Season...
This Season...
Destiny | Citadel
Aug 15, 2010 12:40 am
-Havokk wrote:
We didn't to too bad for our first night avaing. Give us a week and we'll have some good fights.

Friendly Reminder: The season is only 2 weeks long.
HiRezErez
Re: generation 1...... meaning?
generation 1...... meaning?
Devices and Maps
Aug 14, 2010 11:02 pm
Those are good ideas, but for us a generation is the same weapon with higher base stats.
Epic gen 2 > Epic gen 1 base stats.
HiRezDuke
Re: generation 1...... meaning?
generation 1...... meaning?
Devices and Maps
Aug 14, 2010 10:10 pm
rook2191 wrote:
marinate? use simple words, in simple terms im pissed, so the mods THINK there mighrt ne a higher generation of weapon, well thatys reasuring
Hi.
I'm a mod.
Erez is not a mod.You're welcome.
HiRezDuke
Re: VR Arena Changing
VR Arena Changing
Map Glitches
Aug 14, 2010 10:06 pm
I know this one is in the queue to be fixed.
HiRezDuke
Re: Saving Dr. Ives
Saving Dr. Ives
Players Only Discussion
Aug 14, 2010 8:16 pm
Medium Security Special Ops missions have a variation of the map if you'd like to see it again.
HiRezDuke
Bug Reporting
Bug Reporting
Obelisk | Tradewind [PAC]
Aug 14, 2010 7:51 pm
In an effort to organize issues for specific maps, we are asking that you please report bugs here. If you would like to create a thread to discuss the reproduction steps or provide screenshots for any bugs found, please provide the link to the additional thread in your bug report here.
To make map-related bugs easier to fix for QA, please provide a location for bugs that you find. To setup a "Print Location" Keybind:
- Press Escape
- Click Settings
- Click the "Controls" Tab
- Scroll to the "Interaction" Section
- Click the empty text box next to "Print Location"
- Press a key that you do not use often for the Keybind
- Click the "Apply" button
Report your bugs using the following format, and fill in all of the details that you can. Just copy / paste the form for each report. Leave blank or put N/A for any areas that are not applicable:
Computer Type (Mac/PC/Linux):
Operating System (Win7, Vista, XP) and Service Pack:
Processor:
Memory:
Graphics:
Sound:
Character Name:
Class:
Level:
Device:
Mission Type:
Map Name:
Location:
Enemy Type:
Bug Description:
Link to Additional Forum Discussion:
_________________________________________________________________________________________________
** Please use a private message to report exploitive behavior. DO NOT post exploits here. **** Please use this thread for bugs only. Unproductive posts will be deleted. **
HiRezDuke
Bug Reporting
Bug Reporting
Rook | Anvil [EU]
Aug 14, 2010 7:51 pm
In an effort to organize issues for specific maps, we are asking that you please report bugs here. If you would like to create a thread to discuss the reproduction steps or provide screenshots for any bugs found, please provide the link to the additional thread in your bug report here.
To make map-related bugs easier to fix for QA, please provide a location for bugs that you find. To setup a "Print Location" Keybind:
- Press Escape
- Click Settings
- Click the "Controls" Tab
- Scroll to the "Interaction" Section
- Click the empty text box next to "Print Location"
- Press a key that you do not use often for the Keybind
- Click the "Apply" button
Report your bugs using the following format, and fill in all of the details that you can. Just copy / paste the form for each report. Leave blank or put N/A for any areas that are not applicable:
Computer Type (Mac/PC/Linux):
Operating System (Win7, Vista, XP) and Service Pack:
Processor:
Memory:
Graphics:
Sound:
Character Name:
Class:
Level:
Device:
Mission Type:
Map Name:
Location:
Enemy Type:
Bug Description:
Link to Additional Forum Discussion:
_________________________________________________________________________________________________
** Please use a private message to report exploitive behavior. DO NOT post exploits here. **** Please use this thread for bugs only. Unproductive posts will be deleted. **
HiRezDuke
Bug Reporting
Bug Reporting
Destiny | Citadel [NA]
Aug 14, 2010 7:49 pm
In an effort to organize issues for specific maps, we are asking that you please report bugs here. If you would like to create a thread to discuss the reproduction steps or provide screenshots for any bugs found, please provide the link to the additional thread in your bug report here.
To make map-related bugs easier to fix for QA, please provide a location for bugs that you find. To setup a "Print Location" Keybind:
- Press Escape
- Click Settings
- Click the "Controls" Tab
- Scroll to the "Interaction" Section
- Click the empty text box next to "Print Location"
- Press a key that you do not use often for the Keybind
- Click the "Apply" button
Report your bugs using the following format, and fill in all of the details that you can. Just copy / paste the form for each report. Leave blank or put N/A for any areas that are not applicable:
Computer Type (Mac/PC/Linux):
Operating System (Win7, Vista, XP) and Service Pack:
Processor:
Memory:
Graphics:
Sound:
Character Name:
Class:
Level:
Device:
Mission Type:
Map Name:
Location:
Enemy Type:
Bug Description:
Link to Additional Forum Discussion:
_________________________________________________________________________________________________
** Please use a private message to report exploitive behavior. DO NOT post exploits here. **** Please use this thread for bugs only. Unproductive posts will be deleted. **
HiRezDuke
Re: New Idea For 4 Man Q's - And Yes We Need Them
New Idea For 4 Man Q's - And Yes We Need Them
Mercenary (PVP)
Aug 14, 2010 6:30 pm
Thanks for a productive thread. Shutting it down. See quote below.
HiRezErez wrote:
The 4 person Q will depend on how population holds up (it's been increasing so we may be able to turn on an option for that at some point), we also plan a revamp to make players want to go to arena in about 30 days which will let you play with much larger teams more actively.
HiRezDuke
Re: limit 3 per class
limit 3 per class
Mercenary (PVP)
Aug 14, 2010 6:25 pm
Cryme wrote:
not enough players for this to work yet
table until we have 5k nightly
The man has a good point.
Also, if this is the first sentence of a thread...
RuFo wrote:
How many times does it have to be said
...then we probably didn't need a new thread for it.
HiRezDuke
Re: Cowboy Hat & Glasses for buying game?
Cowboy Hat & Glasses for buying game?
Overall
Aug 14, 2010 6:21 pm
Detective wrote:
HiRezErez wrote:
more flair is coming soon
I think flair may be coming sooner than we think. I saw HiRezDuke wearing a camo jungle hat in the dome city last night.
It's called a Boonie cap!
HiRezStew
Re: Error since latest patch?
Error since latest patch?
General Issues
Aug 14, 2010 2:09 pm
This sounds a lot like an installation problem.
If you are using Steam to run the game, attempt to verify the integrity of the game cache
Go to Steam
Find Global Agenda in My Games
Right click and select Properties
Select the "Local Files" tab
Choose "Verify integrity of game cache..."
If you are using the Global Agenda Patcher (non-Steam), hit OPTIONS, select the game and choose "Validate Installation".
HiRezErez
Re: HiRez - Did you nerf drops for Solo Expert in 1.36?
HiRez - Did you nerf drops for Solo Expert in 1.36?
Special OPS (PvE)
Aug 14, 2010 9:17 am
There was no change to the drops in any of the missions. The only change made was to give raids all Epic drops.
HiRezErez
Re: Cowboy Hat & Glasses for buying game?
Cowboy Hat & Glasses for buying game?
Overall
Aug 14, 2010 12:42 am
Over time we plan to have all flair account based (some may be class based also)
So you will only need a single copy for the flair to use for all your characters.
HiRezErez
Re: Cowboy Hat & Glasses for buying game?
Cowboy Hat & Glasses for buying game?
Overall
Aug 14, 2010 12:33 am
That's why they are bound now. When we change it to a single flair it will become available.
HiRezErez
Re: Double agent farm groups...
Double agent farm groups...
Special OPS (PvE)
Aug 13, 2010 11:56 pm
DA will get a revamp on how you go into/out of the mission in the next month
HiRezErez
Re: Spec-check via TAB in matches
Spec-check via TAB in matches
Wouldn't It Be Cool
Aug 13, 2010 10:53 pm
spec is something we are looking to display once we have profiles in
HiRezErez
Re: Cowboy Hat & Glasses for buying game?
Cowboy Hat & Glasses for buying game?
Overall
Aug 13, 2010 10:50 pm
more flair is coming soon, we are also going to try and make the cowboy hats not bound so they can be sold.
HiRezErez
Re: Enough is enough.
Enough is enough.
Overall
Aug 13, 2010 10:49 pm
Here is how the system works:
- It's now much easier now to get good equipment to compete with
- It's harder now to get the absolute best equipment to compete with
HiRezErez
Re: THIS JUST IN: 1.36 SAVES MERC PVP
THIS JUST IN: 1.36 SAVES MERC PVP
Mercenary (PVP)
Aug 13, 2010 10:40 pm
The backfill has a bit of cleanup still, but should work fairly well.
The no under 30 we will probably put in soon
The 4 person Q will depend on how population holds up (it's been increasing so we may be able to turn on an option for that at some point), we also plan a revamp to make players want to go to arena in about 30 days which will let you play with much larger teams more actively.
HiRezStew
Re: Please help!
Please help!
General Issues
Aug 13, 2010 8:11 pm
That error almost always reflects a bad install. Try to Verify the Integrity if the Game Cache once more and if that doesn't work you may need to delete and reinstall.
HirezRemy
Re: Crashing Issue
Crashing Issue
General Issues
Aug 13, 2010 6:28 pm
This should be mostly fixed after the 08/12 patch. We understand that this did not fix the problem for all users though and are still looking into those on a case by case basis.
HirezRemy
Re: Login Screen Issue
Login Screen Issue
General Issues
Aug 13, 2010 6:18 pm
This tends to happen when you alt+tab and/or change resolutions/video modes.
HirezRemy
Re: Strange bug that causes a strange thing to strangely happen
Strange bug that causes a strange thing to strangely happen
General Issues
Aug 13, 2010 6:17 pm
Please provide us with the following information so we can properly analyze the problem:
-What kind of antivirus software do you have?
- What type of connection do you have? ( DSL, Cable, etc... )
- Are you connected through a public network such as a college campus?
- What region of the world are you located in?
- Are you connecting via a wireless connection, or plugged into the router?
Please do the following steps so we can analyze your connection support.
- Open a command prompt
(If you are on XP: Select Start - Run - Type CMD; If you are on Vista/Win7: Start - Type CMD)
- At the command prompt type tracert inapatl.globalagendagame.com
Copy and paste this information into your reply and we can investigate further.
HirezRemy
Re: Crash on load
Crash on load
General Issues
Aug 13, 2010 6:12 pm
Can you try this and see if that fixes it?
1) Fully exit Steam, including from the Windows Task bar
2) Using Windows Explorer, go to the root Steam directory. For most people, this is C:\PROGRAM FILES\STEAM
3) Delete the following files: "AppUpdateStats.blob" and "ClientRegistry.blob".
4) Restart Steam
HirezRemy
Re: manufacture a cure bug
manufacture a cure bug
General Issues
Aug 13, 2010 6:01 pm
It looks like you missed the pre-requisite quest 'All that remains'. It was the one in the underground base when you had check on Dr. Sharma.(I tried to avoid spoilers!)
HirezRemy
Re: Can't disband agency.
Can't disband agency.
General Issues
Aug 13, 2010 5:54 pm
This should be fixed...however I do not know when..Is it already fixed by chance?
HiRezErez
Re: Particle Effects?
Particle Effects?
General Issues
Aug 13, 2010 5:42 pm
We tried to clean them up to reduce visual spam. If you see ones that don't look good let us know and we will check on them.
HiRezDuke
Calling the Community - Loading Screen Tips
Calling the Community - Loading Screen Tips
Players Only Discussion
Aug 13, 2010 5:38 pm
Loading screen tips are a simple way to add a little more text-based information into the game without creating UI clutter. We want the game to be more self-explanatory for newbies and people who do not frequent the forums. We value your feedback as players, and this is a specific area where we'd like your help.
What are some loading screen tips you think we should add? Here's a few things to consider before making your submission:
- Tips need to be short. - 1 or 2 sentences
- Tips need to be clear. - If it makes me say "Eh?" as a new player, it's bad.
- Tips need to be clean. - If it doesn't meet this criteria, it will be removed.
- Tips need to be about the game not a person or specific device. - If it doesn't meet this criteria, it will be removed.
- Tips need to be somewhat professional. - Lay off the 1337-speak.
EX:
As a defender, it is crucial to prevent the objective from being taken by keeping at least one person on point at all times. - HiRezDuke
Examples of submissions that get deleted:
sakkaku wrote:
"Tired of getting owned? Buy mods from sansa!" - person or device
"Getting melee'd to death, learn 2 jetpack" - 1337-speak
"A medics love tank assaults, so put down the magmalance" - person or device
"It may take more then one person to kill a turret so help them out" - unclear
Okay! Show us what you can do!
HirezRemy
Re: Can not remove Damage Mods from agency
Can not remove Damage Mods from agency
General Issues
Aug 13, 2010 5:18 pm
This should be fixed now as of the 08/12 patch.
Let us know if it is still a problem!
HirezRemy
Re: Resolution settings
Resolution settings
General Issues
Aug 13, 2010 5:17 pm
atrium wrote:
perhaps your video card drivers updated themselves automatically overnight?
i don't think GA made any changes/hotfixes that would alter and video settings so its probably your OS or video card. check the drivers and see if they were updated recently.
I'm also leaning towards video card drivers as a culprit. Our game reads the resolutions from what Windows reports your display can handle. If they aren't showing up, it would seem like your drivers got changed somehow and a lot of resolutions are being flagged as not supported for some reason.
At least, it's a theory

.
HirezRemy
Re: AvA Season 2 Helms bound
AvA Season 2 Helms bound
General Issues
Aug 13, 2010 5:13 pm
This should have been fixed with the patch on 08/12.
Let us know if it's still an issue!
HirezRemy
Re: Agency inventory issues since hotfix.
Agency inventory issues since hotfix.
General Issues
Aug 13, 2010 5:11 pm
This issue should be fixed now. Please let us know if it is still causing problems!
HirezRemy
Re: Help! Unable to connect to server!
Help! Unable to connect to server!
General Issues
Aug 13, 2010 5:06 pm
There is a potential recurring problem where it may take a few attempts to log in. We are still trying to nail that down and get it fixed, but it shouldn't be a very a frequent problem.
Please provide us with the following information so we can properly analyze the problem:
-What kind of antivirus software do you have?
- What type of connection do you have? ( DSL, Cable, etc... )
- Are you connected through a public network such as a college campus?
- What region of the world are you located in?
- Are you connecting via a wireless connection, or plugged into the router?
Please do the following steps so we can analyze your connection support.
- Open a command prompt
(If you are on XP: Select Start - Run - Type CMD; If you are on Vista/Win7: Start - Type CMD)
- At the command prompt type tracert inapatl.globalagendagame.com
Copy and paste this information into your reply and we can investigate further.
HirezRemy
Re: Downloading Question
Downloading Question
Installation and Patching
Aug 13, 2010 5:05 pm
Try this please

.
1) Fully exit Steam, including from the Windows Task bar
2) Using Windows Explorer, go to the root Steam directory. For most people, this is C:\PROGRAM FILES\STEAM
3) Delete the following files: "AppUpdateStats.blob" and "ClientRegistry.blob".
4) Restart Steam
HirezRemy
Re: problem with the open world
problem with the open world
General Issues
Aug 13, 2010 4:57 pm
This should be largely fixed after the 08/12 patch. Let us know if it's still a problem!
HirezRemy
Re: Connection problem..
Connection problem..
General Issues
Aug 13, 2010 4:54 pm
Please provide us with the following information so we can properly analyze the problem:
-What kind of antivirus software do you have?
- What type of connection do you have? ( DSL, Cable, etc... )
- Are you connected through a public network such as a college campus?
- What region of the world are you located in?
- Are you connecting via a wireless connection, or plugged into the router?
Please do the following steps so we can analyze your connection support.
- Open a command prompt
(If you are on XP: Select Start - Run - Type CMD; If you are on Vista/Win7: Start - Type CMD)
- At the command prompt type tracert inapatl.globalagendagame.com
Copy and paste this information into your reply and we can investigate further.
HirezRemy
Re: trouble staying connected
trouble staying connected
General Issues
Aug 13, 2010 4:49 pm
Please provide us with the following information so we can properly analyze the problem:
-What kind of antivirus software do you have?
- What type of connection do you have? ( DSL, Cable, etc... )
- Are you connected through a public network such as a college campus?
- What region of the world are you located in?
- Are you connecting via a wireless connection, or plugged into the router?
Please do the following steps so we can analyze your connection support.
- Open a command prompt
(If you are on XP: Select Start - Run - Type CMD; If you are on Vista/Win7: Start - Type CMD)
- At the command prompt type tracert inapatl.globalagendagame.com
Copy and paste this information into your reply and we can investigate further.
HirezRemy
Re: Steam Activation Key
Steam Activation Key
Account Issues
Aug 13, 2010 4:23 pm
Jestunhi wrote:
The trial and live clients in steam are exactly the same.
This man speaks the truth.
The restrictions we have are account based, not client based. The demo client will work sufficiently provided you use an activated account.
HirezRemy
Re: Logged in but unable to connect to server
Logged in but unable to connect to server
Account Issues
Aug 13, 2010 4:19 pm
There is a potential recurring problem where it may take a few attempts to log in. We are still trying to nail that down and get it fixed, but it shouldn't be a very a frequent problem.
Please provide us with the following information so we can properly analyze the problem:
-What kind of antivirus software do you have?
- What type of connection do you have? ( DSL, Cable, etc... )
- Are you connected through a public network such as a college campus?
- What region of the world are you located in?
- Are you connecting via a wireless connection, or plugged into the router?
Please do the following steps so we can analyze your connection support.
- Open a command prompt
(If you are on XP: Select Start - Run - Type CMD; If you are on Vista/Win7: Start - Type CMD)
- At the command prompt type tracert inapatl.globalagendagame.com
Copy and paste this information into your reply and we can investigate further.
HiRezErez
Re: Enough is enough.
Enough is enough.
Overall
Aug 13, 2010 4:17 pm
Yes, if you want the 'perfect' weapon with 2% extra damage it does require more work then before, but if you want the 'almost perfect' weapon then it takes less effort then before.
HirezRemy
Re: Runtime error upon launch
Runtime error upon launch
Installation and Patching
Aug 13, 2010 4:08 pm
I'm sorry you're having issues running the game. Here are a few things to try to see if we can resolve this problem:
- Make sure you have all of the most recent windows updates installed.
- Ensure that you have the latest drivers for your video card (obtainable from the manufacturer's website).
If you have confirmed this and the problem persists, please review the detailed steps in this article:
http://hi-rez.custhelp.com/app/answers/detail/a_id/11If you are still not able to log in, please let us know by sending us an email to
globalagendasupport@hirezstudios.com. If possible, please include the following in your message:
1. Launch.Log file -- this should be in the directory "C:\Program Files\Steam\steamapps\common\global agenda\TgGame\Logs". (This directory will be different if Steam is installed in a non-default location).
2. Screenshots of any errors. If you need to send us files that are too big for email, click here for how to send us large files:
http://hi-rez.custhelp.com/app/answers/ ... s/r_id/166 3. DXDIAG report -- Select "Start | Run" from the Windows start menu and run "dxdiag". This should load the DirectX Diagnostic Tool. Then choose "Save All Information", save the file to a location on your harddrive and then email that file to
globalagendasupport@hirezstudios.com.
HirezRemy
Re: Downloading Question
Downloading Question
Installation and Patching
Aug 13, 2010 4:05 pm
Hey,
Can you try restarting Steam and see if that removes the demo from your list?
Thanks,
Remy
HirezRemy
Re: Download Again?
Download Again?
Installation and Patching
Aug 13, 2010 4:05 pm
Can you provide us with the patcher's log file please.
You can find it in the following directory, depending on your OS.
XP: c:\documents and settings\all users\application data\hi-rez studios\HiPatch Service\log
Vista/win7: C:\ProgramData\Hi-Rez Studios\HiPatchService\log
Note that ProgramData is a hidden folder and you will need to enable viewing of hidden items to see it. Alternately, you can simply choose START | RUN from the windows menu and then type in the path above to open the folder. You should be logged in as a user with administrator privileges on your PC to access.
Thank you
HiRezErez
Re: Enough is enough.
Enough is enough.
Overall
Aug 13, 2010 4:04 pm
I don't think the players that refer to the 'grind' are looking at the basic weapons for 1000 credit.
I think there is a misconception about using tokens and getting loot being a bigger grind then before to get to the same level of equipment which is false.
HiRezErez
Re: Performance drop with patch 1.36
Performance drop with patch 1.36
General Issues
Aug 12, 2010 8:10 pm
There is nothing that should decrease the performance, if anything we always make small performance improvements now.
Check your textures and make sure they are high
HiRezErez
Re: HiRez, please explain magmalance "nerf"
HiRez, please explain magmalance "nerf"
Players Only Discussion
Aug 12, 2010 8:07 pm
It's 2 seconds of additional damage instead of 3 seconds of additional damage. The additional damage per second was not changed.
HiRezDuke
Re: Cowboy Head Flair
Cowboy Head Flair
Players Only Discussion
Aug 12, 2010 5:45 pm
Lazerface wrote:
as a native Texan, I have to say...what you have there, is not a Cowboy hat
waiting for fix
lrn2thefuture
HiRezDuke
Re: Patch Notes: VERSION 1.36 - August 12,2010
Patch Notes: VERSION 1.36 - August 12,2010
Patch Notes
Aug 12, 2010 5:16 pm
Wobberjockey wrote:
HiRezDuke wrote:
Rainbow Dye isn't in a finished state.
From what I understand, the color creation thingie is causing issues. (This was how I heard the immensely more technical explanation.)
have they tried recalibrating the chromatic whatchamacallit? that might fix it.
Yes.
I told them it might be worth it to check the thingamawhoozit next.
They did not think it was funny.
I'm making this up as i go at this point.
HiRezDuke
Re: Cowboy Head Flair
Cowboy Head Flair
Players Only Discussion
Aug 12, 2010 5:09 pm
I am not the decision-maker, and it's a patch day. I'm not asking right now.
HiRezDuke
Re: Patch Notes: VERSION 1.36 - August 12,2010
Patch Notes: VERSION 1.36 - August 12,2010
Patch Notes
Aug 12, 2010 5:04 pm
Rainbow Dye isn't in a finished state.
From what I understand, the color creation thingie is causing issues. (This was how I heard the immensely more technical explanation.)
HiRezDuke
Re: Cowboy Head Flair
Cowboy Head Flair
Players Only Discussion
Aug 12, 2010 4:45 pm
I didn't say it was completely off the table, but I didn't not say it either.
HiRezStew
Re: "Waiting for server" "Restarting service"
"Waiting for server" "Restarting service"
Installation and Patching
Aug 12, 2010 4:13 pm
Kague wrote:
Well after trying everything I could think of, I gave up and uninstalled the game. I'm redownloading it right now to see if it fixes the problem.
If it doesn't I think I'm just gonna go cry in a corner or something like that.
Let us know either way. We'll keep try to fix (and definitely want to understand any problem).
If for some reason you can just never get the Global Agenda Launcher to work, you can download the full game client free from Steam by going to Global Agenda's page on Steam and downloading the demo. The demo is actually the full game client. If your account has been upgraded to a full account on our website then you can play the trial client but have full access to all features.
HiRezStew
Re: NO WARZONES IN FINAL SANDSTORM PATCH
NO WARZONES IN FINAL SANDSTORM PATCH
Overall
Aug 12, 2010 3:57 pm
Chardog wrote:
Lol making us pay for it now.....erm not what the doctor ordered if u know what i mean.
I think it's fair to remember that when Warzones were first announced, a monthly subscription was going to be required to play the functionality.
Now that we have dropped the subscription requirement totally from the game and offered the full current contents free after the one-time purchase price, we are relying on occasional paid expansions to continue growing the game. For most players, this should be much more affordable (i.e., cost you less money -- not more) than it would under a subscription model to access the same content.
HiRezErez
Re: how do i get the new update 1.3.6
how do i get the new update 1.3.6
Installation and Patching
Aug 12, 2010 3:48 pm
Given the name of the user I think it's my 10 year old nephew, not sure about giving him complex instructions. lol
HiRezStew
Re: how do i get the new update 1.3.6
how do i get the new update 1.3.6
Installation and Patching
Aug 12, 2010 3:44 pm
If you aren't auto-updating from the Steam, the first thing to try is to fully exit Steam (including from the Windows task bar). Wait one minute. Then re-launch Steam and launch Global Agenda through it.
If the game is still now updating, try these more aggressive steps:
1) Fully exit Steam, including from the Windows Task bar
2) Using Windows Explorer, go to the root Steam directory. For most people, this is C:\PROGRAM FILES\STEAM
3) Delete the following files: "AppUpdateStats.blob" and "ClientRegistry.blob".
4) Restart Steam
5) Launch the game.
HiRezStew
Re: "Waiting for server" "Restarting service"
"Waiting for server" "Restarting service"
Installation and Patching
Aug 12, 2010 3:34 pm
select START | RUN from the windows menu then type:
c:\programdata
and hit enter
That should open to the hidden folder c:\programdata on your pc. Look for the Hi-Rez Studios folder then the HiPatchService folder. There should be a log folder under there that has the same files in it.
HiRezStew
Re: "Waiting for server" "Restarting service"
"Waiting for server" "Restarting service"
Installation and Patching
Aug 12, 2010 3:26 pm
Hmmm. We definitely want to understand what's happening here.
If possible, can you hit the OPTIONS button then OPEN LOG DIRECTORY.
There should be a list of log files. If you can paste the contents of the newest one to this thread or email to
globalagendasupport@hirezstudios.com that would be very helpful!
thanks and sorry for the problems.
stew
HiRezStew
Re: "Waiting for server" "Restarting service"
"Waiting for server" "Restarting service"
Installation and Patching
Aug 12, 2010 3:20 pm
In the lower right corner of the launcher screen, it should give you a launcher version number. Can you let us know what version you are running (it should be v.1.0.7.0).
If it's not 1.0.7.0, the best bet is to uninstall (using the Windows Control Panel) and then reinstall the latest using
http://www.globalagendagame.com/download.
-Stew
HiRezDuke
Re: Introducing the Raider Medic Spec
Introducing the Raider Medic Spec
Medic
Aug 12, 2010 2:36 pm
** Locked for Unproductive Flaming, Insulting, and Bickering **
<3
HiRezStew
Re: Patch Notes: VERSION 1.36 - August 12,2010
Patch Notes: VERSION 1.36 - August 12,2010
Patch Notes
Aug 12, 2010 2:00 pm
The servers are now live. Be sure your login screen reads v1.3.6 in the lower right corner. If not, close the game, close Steam (if you are using Steam), and then try again after 1 minute.
HiRezDuke
Re: Patch Notes: VERSION 1.36 - August 12,2010
Patch Notes: VERSION 1.36 - August 12,2010
Patch Notes
Aug 12, 2010 1:17 pm
PassiveVoice wrote:
Changes to PvP queueing could mean 4man coming back. Besides, ever hear of wishful thinking?
I'm all for having hope, but people seem to be overlooking the purpose of the statement.
HiRezStew wrote:
Changes to PvP queueing that should improve the EU situation
HiRezDuke
Re: Patch Notes: VERSION 1.36 - August 12,2010
Patch Notes: VERSION 1.36 - August 12,2010
Patch Notes
Aug 12, 2010 12:33 pm
turnips wrote:
Quote:
A Warzone mode is on the list for the first paid expansion. We've had an early taste of it internally and I think people are going to enjoy it.
We are currently planning a (free) release in the next 4 to 8 weeks that will include a bunch of enhancements. Changes to PvP queueing that should improve the EU situation considerably are currently on the list for that.
There were several changes to PvE in the release going out today (done on more of a map by map basis). I'll have to triple check to see whether there were any modifications that might impact alarm responding.
I hope this means bringing back 4 man queues to make merc pvp tolerable again.
I'm not sure how you guys are getting that from what he said.
HiRezDuke
Re: Cowboy Head Flair
Cowboy Head Flair
Players Only Discussion
Aug 12, 2010 11:57 am
rekk wrote:
Assuming it works like the other pre-purchase flair: you get it on every character you create, yes?
They aren't going to make it trade-able if you are able to have an unlimited supply by simply creating a new character.
My assumption would be that these cowboy hats never become trade-able at all. Otherwise they'll have to take items away from the new players and change the rules on them (I doubt this happens). However maybe there will be new hats, for those so inclined... yay for barbie dress up game.. can we balance pvp now please?
There is a patch today. See how PvP feels after you play it.
Sansa wrote:
Rekk I understand how you feel about PvP balance, but a lot of players enjoy the flair items. There needs to be some fun every once in a while too. The quest for 12 rainbow dyes kept me interested in the game since last patch
And ouch, I forgot people could exploit trading the cowboy hats like that. Bummer

Update: The graphical error has been entered into the bug fix queue. I don't know if they will actually be changed to a free-trade item because of the reasons in the quotes above along with some others.
HiRezStew
Re: Patch Notes: VERSION 1.36 - August 12,2010
Patch Notes: VERSION 1.36 - August 12,2010
Patch Notes
Aug 12, 2010 9:09 am
Kitsunami wrote:
Very nice patch. Looking forward to it.
My only queries:
1. What happened to Warzone mode?

2. Still not looking into the fact that the AI mobs/support are now much more difficult than the bosses themselves? I played a game of max yesterday where 3 level 50's and a 28 medic were destroyed by alarm responders. Not the boss. Just alarm responders, two waves of them. We hadn't even lost a life till that point ! At least, the alarm responders damage needs to be nerfed when its clear that they do more damage than the bosses themselves.
3. Still no EU que fix? The EU ques need to be made less picky. They nearly never work even when there is enough people in the ques.
4. While i do want to que up to 4 people for merc mode, I see how it could become unfair rapidly, again. Will there be some sort of counter-balance for this in the future? I.E will warzone allow us to que up teams of 4 for the 32x32 pvp?
A Warzone mode is on the list for the first paid expansion. We've had an early taste of it internally and I think people are going to enjoy it.
We are currently planning a (free) release in the next 4 to 8 weeks that will include a bunch of enhancements. Changes to PvP queueing that should improve the EU situation considerably are currently on the list for that.
There were several changes to PvE in the release going out today (done on more of a map by map basis). I'll have to triple check to see whether there were any modifications that might impact alarm responding.
HiRezStew
Re: Patch Notes: VERSION 1.36 - August 12,2010
Patch Notes: VERSION 1.36 - August 12,2010
Patch Notes
Aug 12, 2010 7:29 am
Jestunhi wrote:
Alkasar wrote:
European opening times are ridicoulsly early, shift it back another hour or two and maybe the majority of europe will be able to play on the mainstay of the map aka "primetime"
This.
Having the map open before the standard 9-5 workday is even complete is just begging for people who finish early ghosting all hexes in the first hour or two sections and rarely being attacked. Thus allowing them to farm net worth.
The Euro Zone is open from 18:00 to 23:00 (6PM to 11PM) in the UK, and 19:00 to Midnight CEST. (In Moscow, it is 21:00 to 02:00).
Prime Time (Region #3) would be 20:00 to 21:00 in the UK and 21:00 to 22:00 CEST (23:00 to Midnight in Moscow).
We could make the start up to an hour later (that would mean the zone would not close until 01:00 CEST). If people feel that's something they want, you should create a petition in the AvA forums and see if you can build a consensus before the start on Saturday.
HiRezDuke
Re: Buying [rrr], [bbb], and [nnn] ARMOR.
Buying [rrr], [bbb], and [nnn] ARMOR.
Crafting & Economy
Aug 12, 2010 1:38 am
Sansa wrote:
Trust me, if they were still tradeable I'd have a full set by now. All armor and weapons are bound on acquisition.
^^ The Truth ^^
HiRezDuke
Re: New Robo Device: Leech Drone
New Robo Device: Leech Drone
Devices and Maps
Aug 12, 2010 1:35 am
Drekor wrote:
IFF Distortion Drone!!
Turning the enemy team's turrets into a metal band would probably distract both teams, so it would only be useful if you were on defense.
HiRezDuke
Re: New Robo Device: Leech Drone
New Robo Device: Leech Drone
Devices and Maps
Aug 11, 2010 11:08 pm
-Nomad- wrote:
I personally like the irony that mechanical drones are named after organic animals. Actually parasite does sound a bit better than leech because you really aren't "leeching" from the deployable, that would sound like it would be stealing its life or something.
Hmm...how about "Assimilator"?
HiRezDuke
Re: New Robo Device: Leech Drone
New Robo Device: Leech Drone
Devices and Maps
Aug 11, 2010 10:58 pm
camaro406ss wrote:
zulfarak wrote:
Leeching is still a organic type of thing, that exactly is it leeching from the station/turret and giving to itself and/or the robo? if anything its more of a mech-control drone
And grizzly and hornet drones sound perfectly non organic, duuurrrrr.....
That's why I thought of an animal name.
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